Shipping | Delivery
FREE STANDARD DELIVERY FOR ORDERS OVER $100 *
~ USE DISCOUNT CODE FREE AT CHECKOUT ~
Shipping within Australia only.
Delivery times may vary depending on delivery destination.
Dispatched within 1-3 working days.
Expect delivery within 1-10 days after dispatch.
Shipping is calculated by weight and added to your order at checkout.
If you live local in Perth, use discount code LOCAL for orders over $50 & email me at firstname.lastname@example.org after you have placed your order & we can discuss arrangements for delivery or pick up, depending on your delivery address.
If you are a Perth local, you may also place your order online and pick it up at my studio in Maylands. Just use the code STUDIOPICKUP when placing your order, and then Leave a Note in your order cart to set up a time to come by. I offer order pickups by appointment throughout the week.
SHIPMENT TRACKING & INSURANCE
Orders are securely packaged before dispatch and tracking is provided on all national deliveries, it is the responsibility of the buyer to monitor the status of the parcel in transit using the tracking information provided. This information allows the buyer to estimate when their order will arrive as well as alert them to delivery attempts, delays or other delivery complications that may require further action.
SHIPPING DELAYS, DAMAGES AND LOSS
Unfortunately, delays, damage and loss of parcels are a possibility during transit. In this event, Bare Botanics cannot be held responsible once your order is handed over to the respective shipping service but I will assist you in liaising with the shipping company to help resolve the issue if possible.
If your order is lost or damaged during transit, a refund, replacement or credit will not be provided by Bare Botanics.
The shipping services used are -
Sendle, a 100% Carbon Neutral Delivery Company.
Australia Post Parcel & Express Parcel Post.
By placing an order in my store, you accept that it will be subjected to the terms and conditions set by these carriers with regards to insurance and compensation for delays, damage or loss of shipments. Please refer to the individual carrier websites for more information.
For Australia Post deliveries you can initiate a missing parcel enquiry here.
If you have provided an incorrect/incomplete shipping address in your order, you will be responsible for any resulting delays, re-delivery charges, damage or losses as parcels are not guaranteed to be returned to us.